Shipping Policy

Installation, delivery, and service visit policy for QRP rentals in Anantapur.

Last updated: June 2025

Qurani Rental Purifiers (QRP) is a local rental service in Anantapur. We do not ship purifiers via courier or post. Instead, our team delivers, installs, services, and collects units directly at your home within our service area.

Service area: Anantapur City. Free installation and scheduled service visits are included for addresses within this zone.

1. How Delivery Works

When you book a rental plan:

  1. Our team confirms your address and preferred installation slot
  2. A technician brings the purifier and installation materials to your home
  3. The unit is installed, tested, and handed over ready for use
  4. Your installation date is recorded to start billing and maintenance schedules

There is no separate shipping charge for standard installations within Anantapur City.

2. Installation Timeline

  • Standard: Within 24–48 hours of booking confirmation, subject to slot availability
  • Peak demand periods: Installation may take up to 72 hours; we will inform you in advance
  • Rescheduling: If you need to change the slot, notify us at least 4 hours before the visit

3. Customer Preparation

To ensure smooth installation, please ensure:

  • A responsible adult is present at the registered address during the visit
  • Water inlet and electrical point are accessible near the installation location
  • Clear space is available for wall-mount or counter-top placement as per model
  • Any society or building permissions (if required) are arranged by the customer

4. Service & Maintenance Visits

After installation, QRP technicians visit your home for:

  • Routine maintenance — every 2 months
  • Annual maintenance — filter replacement and full service as per plan
  • Breakdown support — on reported issues, typically within 24–48 hours

These visits are part of your rental plan. No courier delivery of filters is offered; all service is performed on-site by authorised technicians.

5. Relocation Within Anantapur

If you move to a new address within Anantapur City during your rental:

  • Inform QRP at least 3 days before your move
  • We will schedule uninstallation and re-installation at the new address
  • Relocation support may be subject to slot availability; additional charges may apply for complex moves at QRP's discretion

6. Areas Outside Service Zone

We currently focus on Anantapur City. For addresses outside this area:

  • Contact us to check availability — service may be declined or offered with adjusted terms
  • We do not offer pan-India courier delivery of rental units

7. Pickup on Rental Closure

When you close your rental per our Cancellation & Refund Policy:

  • QRP schedules a pickup visit at your registered address
  • The purifier and accessories are collected after inspection
  • Deposit refund processing begins after successful pickup

8. Damaged or Incomplete Delivery

If the purifier arrives damaged or installation cannot be completed due to site issues:

  • Inform the technician immediately or call +91 95810 04630
  • We will reschedule or replace the unit as needed at no extra installation cost
  • Billing starts only after a successful, working installation

9. Contact for Scheduling

For installation or service scheduling questions: